Privacy Policy
Privacy Policy
Seacatcustoms
Effective Date: June 13th , 2025
Last Updated: June 13th , 2025
Seacatcustoms is committed to protecting the privacy, confidentiality, and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
1. Scope
This policy applies to all personal information collected by Seacatcustoms from clients, website users, and visitors to our facility in connection with our services, including window tinting, vinyl wrapping, detailing, and other automotive enhancements.
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2. Information We Collect
We collect the following types of information:
A. Personal Information
Personal information is any information that identifies you or could be used to identify you. This may include: •Full name •Email address •Phone number •Residential or billing address •Vehicle details (make, model, year, license plate, VIN) •Payment details (processed through third-party payment processors) •Driver’s license or government-issued ID (for identification purposes, if needed)
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B. Non-Personal Information
We may also collect non-identifiable information such as: •IP address •Device type and browser type •Date and time of visits •Website pages accessed •Referring website
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C. Visual and Audio Information
•Photos of vehicles: Before-and-after photos for quality control or promotional purposes (with client consent). •Video surveillance (CCTV): For security and safety monitoring on our premises.
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3. How We Use Your Information
We use your personal information for the following purposes:
•To provide and manage our services •To contact you about appointments or inquiries •To process payments •To improve our services and customer experience •To send promotions or updates (with your express consent) •For security, legal compliance, and fraud prevention •To document services performed (e.g., warranty records)
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4. Consent
We collect, use, and disclose your personal information with your knowledge and consent, except where permitted or required by law. By engaging our services or using our website, you consent to the practices described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.
5. Disclosure of Information
We do not sell or rent your personal information. We may share it only in the following situations: •Service Providers: We may share your information with trusted third parties who assist us in operating our business (e.g., payment processors, CRM software). •Legal Requirements: We may disclose your information to comply with legal obligations or law enforcement requests. •Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. •With Your Consent: We may use photos of your vehicle for promotional purposes only with your explicit written or digital consent.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to protect our legal interests. After this period, information will be securely destroyed or anonymized.
7. Data Security
We take reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration. These measures include secure servers, restricted access, password protection, and encrypted payment systems.
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​8. Access and Correction
Under PIPEDA, you have the right to: •Access your personal information held by us •Request correction of inaccurate or incomplete information •Withdraw consent to the use of your information •Challenge our compliance with privacy laws
To make a request, please contact us using the information below.
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9. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience and gather anonymous analytics. You can manage cookie settings through your browser preferences.
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10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage users to review the privacy policies of any third-party websites they visit.
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11. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
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12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the updated “Last Updated” date.
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13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
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SeaCatCustoms
178 wood bend way, Fort Saskatchewan
780-934-7113
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If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada: Website: https://www.priv.gc.ca
Phone: 1-800-282-1376
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This Privacy Policy is provided for informational purposes and does not constitute legal advice. For legal compliance, we recommend consulting with a qualified privacy or legal professional in your province.
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